Everything to know before you reserve

Before your reservation can begin, you must:

• Be at least 21 years old
• Carry active full-coverage auto insurance that meets our coverage requirements
• Have a valid driver’s license
• Have a credit card or debit card available for payment

We require an active full-coverage auto insurance policy with transferable comprehensive and collision coverage, plus bodily injury and property damage liability limits of $100,000 / $300,000 / $100,000.

We require a valid driver’s license, proof of insurance, and a major credit card.

For guests visiting from outside the United States, we also require a passport and an international driver’s license.

Yes. We allow a maximum of two drivers total per contract, and both drivers must be present and show valid insurance coverage.

We accept all major credit cards and debit cards. In select cases, we may also accept cash or wire transfer.

A major credit card must remain on file. Minor scuffs, scrapes, or incidental cosmetic damage may be billed to the card on file unless they are covered under your qualifying insurance policy.

Cancellations made at least 48 hours before the scheduled booking start qualify for a full refund.

Cancellations made within 48 hours of the scheduled booking start are eligible for a 50% refund. This policy is strictly enforced.

Yes. We require a $2,500 security deposit before, or at the time of, pickup. The deposit must be paid with a major credit card in the same name as the renter.

Yes. Returning a vehicle after the agreed time results in a $250 late fee plus the prorated rental amount for the additional time.

Yes. Vehicles must be returned with at least the same fuel level they were provided with at pickup.

Every vehicle in our fleet requires 93-octane or higher fuel.

Yes. We offer chauffeur services with our luxury rentals, and our chauffeurs are fully licensed and insured. Call us to arrange availability and pricing.

If the exact vehicle you reserved becomes unavailable, we will place you in a similar vehicle, or a better one, at the same rate.

Every vehicle is professionally cleaned inside and out before each rental. To protect our premium finishes:

• Do not use an automatic or machine car wash on any Exotic Drive vehicle
• If a wash is needed during your rental, arrange a hand wash only
• Return the vehicle in the same clean condition it was delivered in
• Excessive dirt, staining, or damage may result in additional cleaning or restoration charges

If you need help coordinating an approved hand-wash service, call us before scheduling it.